1. ORDERS & DELIVERY

• Delivery times are estimated based on the availability of your items and the shipping options you choose.
• All orders placed through this web site are subject to confirmation and acceptance by Christianbookstore.
• At order confirmation, all aspects of the the delivery, currency and payment arrangements are finalised and cannot be changed. Please check order details carefully prior to confirmation.
• Christianbookstore or its agent will deliver the goods you order to the address you specify in your order, within the agreed time frame, subject to their availability. Where the goods are not available you will be notified of this by Christianbookstore as soon as possible. Anyone at the delivery address who receives the goods will be presumed by Christianbookstore to be authorised to receive the goods.
• Once the goods are delivered to you, you will own them and it is your responsibility if they are lost or damaged.
• When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.
• Additional charges for customs clearance must be paid by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

2. SHIPPING AND POSTAGE RATES

• Postage is calculated based on weight, shipping destination, and packaging costs.
• Estimated delivery times are based on Australia Post standards, Orders are processed during Melbourne Business Hours (UTC/GMT +11 hours EDT) Christianbookstore is not responsible for different countries postal services or customs regulations.
  • Standard Shipping
    • Internationally, standard shipping can take up to 3 weeks in USA/UK, other international destinations may take longer. However delays may be experienced due to customs and or other variables, which is beyond Christianbookstore ability to determine.
    • Within Australia, shipping can take anywhere between 3 to 5 days once an order has left our warehouse.

3. RETURNS, REFUNDS & CANCELLATIONS

• Christianbookstore will replace any defective product if returned within 10 days from receiving the product. In the case of an incorrect item being shipped, please contact us before you return the item.

4. PRICES & PAYMENT

• For each online order, you must pay:
  • the applicable price for the relevant goods confirmed by Christianbookstore Australia; and
  • the delivery and handling fee specified on the web site at that time.
• Your order and credit card details are safe and secure. All personal and credit card information provided to Christianbookstore is encoded using Secure Sockets Layer (SSL) technology, an encryption protocol that protects data as it travels over the Internet.
• We can only accept payments using the methods stated in the shopping cart section of this web site.
• Payment must be cleared before the goods are dispatched.

5. YOUR ACCOUNT

• You agree to take responsibility for the safekeeping of your user name and password. You are liable if your user name or password is used by an unauthorised person. You agree to release and indemnify Christianbookstore in connection with any use (whether authorised or unauthorised) of your user name or password. Christianbookstore may suspend or cancel your account at any time without prior notice.

6. PICTURES

• Christianbookstore aims to include up-to-date pictures of all of the resources on this web site. However, the picture of the resources may differ from the actual resources. We recommend you read the resource description carefully before finalising your order.

7. PRIVACY

• Christianbookstore will not reveal your personal information to external organisations except for the purposes of fulfilling your order. Privacy Statement.

8. CHANGES TO TERMS

• Each order is governed by the terms and conditions current when the order is placed. Christianbookstore may add to, delete or otherwise change these terms and conditions without notice. It is your responsibility to read and understand these terms and conditions each time you place an order.

9. APPLICABLE LAW

• All purchases under this web site and these terms and conditions are subject to the laws of Victoria, Australia.